ISO 9001:2015 requirements and clauses

ISO 9000 is a family of standards, recognized all over the world, which describes a basic set of elements from which a quality management system can be evolved. ISO 9001 is the certification standard of ISO 9000 series.

In ISO 9001 organizations use focussed, logical and proven approach to the management of business activities to consistently achieve customer satisfaction and continually improve operational effectiveness. ISO 9001 is one of the world’s most successful quality frameworks that is being used in nearly one million organizations across 170 countries and sets the standard not only for quality management systems but many other management systems also.

Any organisation can benefit from ISO 9001, it doesn't matter what size they are or what they do. It can help both product and service organizations achieve standards of quality that are recognized and respected throughout the world.